Shipping & Returns

Shipping Information

As our products are specially made to order and personalised for the recipient, shipping times and costs will vary, dependent on the product selected.

Please Note:

  • Most orders are shipped within 2-3 business days of order being placed.  If you have an urgent deadline, please let us know so we can make sure you get your order on time.

Return Policy

Defective Items

If an item in not satisfactory because of an error on our part, or because it is defective, we will happily replace or refund your item.

Change of Mind

We cannot refund an order if the item has been personalized and the order has been fulfilled correctly. Please make sure to check the spelling and personalised information while placing your order.